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by C. Worrall
In my
career, I have worked for four startups, three large corporations,
and one government-funded company. I have also started two companies
of my own, ...
Platinum Quality Author
If you have never leased an office space before, the process seems a
little mysterious. Most people who have never done it before start
by calling the phone number on a leasing sign outside of a building
that might look interesting. This is the time consuming and probably
dollar consuming way to start. Having now leased multiple
properties, I find the process quite simple (usually), but the first
time, it was painful.
First things first, discover what you need. Make the following list:
1. Number of employees
2. Break this number into ones that need to be in cubicles vs.
offices
3. Number of customers that may stop by in a given day
4. Equipment needed to run your business
5. Any special needs, such as a wet lab or secure server room
6. Expected growth over the next five years
7. Will you need conference rooms? If so, how many?
8. Will you need a breakroom where people can sit or is a small
kitchen acceptable?
9. Do you have an inventory? If so, how much do you carry at one
time?
10. What are your hours of operation?
11. Is a large sign important to attracting business?
12. Is drive by traffic important to increasing your business?
Now that you have a clearly defined description of what you need,
find a broker. There are numerous national brokers; CB Richard
Ellis, Coldwell Banker Commercial Real Estate, and MacKenzie
Commercial are ones I have used. However, don't just call up the
brokerage office. If you are looking for a smaller space and you
just call the office, you are likely to get a junior broker.
Ask other business owners for specific recommendations. Ask what
they liked or did like about their brokers. Interview the broker to
see how many deals they have done that are similar to yours - this
is especially important if you are going to be leasing some
complicated space, such as for biotech. A good commercial real
estate broker is like a good residential broker - they work hard to
find you the best space, negotiate the best deal for you (not them),
and help you resolve any problems with your future landlord.
Once you have selected a broker, give them your description. If you
are not sure what kind of building you would like, communicate that
to the broker. Ask them to give you a tour of available properties.
They can use your 'likes' and 'dislikes' to narrow down two to three
suitable properties. Once you have decided on a few properties, your
broker can approach the landlord's broker to find out what sort of
terms would be acceptable.
Different terms that should be negotiated:
* Price per square foot (which, by the way, is listed in $/sq ft per
year)
* Term of the lease (long lease usually means more landlord
concessions)
* Build-out allowance (how much the landlord will contribute towards
customizing your space for your needs)
* Sublet provisions (good idea to have this as an option in case the
space doesn't suit your needs in a few years)
* Guarantees (don't make any personal guarantees)
* Rate of annual rent increases
* Whether the lease is a "gross lease" or "net lease" (gross means
rent includes the utilities, net means you pay for them)
Try to be fair and reasonable in your negotiations. The landlord
should do the same. If they are hard and unreasonable, they will be
worse once you have signed the lease. This is also a benefit of a
good broker - he or she will know which landlords to avoid.
Once you have selected the final space, hire a real estate lawyer to
review your lease. Your favorite uncle may be the district
prosecutor and willing to review your lease for free, but I would
advise you to spend the money to hire some one who specializes in
this space. Even the best broker works for a commission that he or
she only gets if the deal gets done. A lawyer works for you and will
alert you to any issues that may come back to bite you long after
the broker has collected a commission and left the building.
It would seem that once the lease is signed, you would be done and
could move in. Well, this is true if no changes are being made to
the space, but if the landlord has agreed to make electrical
upgrades, move walls, paint and/or install new carpet, you still
have a lot to do.
Once you have the space layout, spend the time to decide exactly
what you want the space to look like and how it will be used. I am
putting this in bold and capital letters because it is one of the
most important items if you are having improvements made to your
space:
ONCE WORK HAS STARTED, ANY CHANGES COST MONEY.
And the landlord will want you to pay for it.
If you need to increase the number of electrical outlets (often true
in older buildings) or have the IT infrastructure upgrades, involve
your electrician or IT service provider involved in the planning
stage. If you need to have cubicles installed, understand how they
will be powered and where that power will come form. Don't let the
contractor rush you into choosing paint and carpet colors that you
will hate later.
Additionally, as part of the planning process, have the contractor
provide you will a schedule as to when each item is expected to get
done. Often these things cascade, so if one item falls behind, the
entire project drops off. This will allow you to come into your
space and assess whether things are on track to get finished by the
negotiated date. By the way, they won't be, but having a good time
line and overseeing the progress will get you a lot closer to your
move in date than if you leave it to the contractor.
So, the paint is drying, that new carpet smell permeates the rooms,
the building inspector has approved the space for occupancy. Time to
move in. Now all you need is the furniture, but we'll leave that for
another day.
Please visit my website for more small business finance advice:
http://cfoyourself.com
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